Once your order has been received, it will be processed by our Online Orders Department. They will have someone from our Shipping & Receiving Department reach out to you by either telephone or email to confirm your order and set up delivery of your furniture. There are two options available to you: Warehouse Pick-Up and Standard Delivery
You have the option to pick up your furniture from our Warehouse, located in La Vergne, TN. When our Shipping & Receiving Department contacts you to set up delivery of your furniture, please advise them that you would like pick up your furniture from our Warehouse. When speaking with your representative, please let them know if you would like your items left in their boxes. Your representative will let you know when your furniture will be available for pick up. Please be aware that Simply Patio cannot accept responsibility for damage to furniture or vehicles due to the loading and packing on non-delivered items. Simply Patio will not provide tie-down service of any kind due to liability issues. You will need to bring your own tie downs, bungee chords, and packing blankets to safely secure your purchase.
This option is BY APPOINTMENT ONLY so please let your representative know that you would like to pick up your order at our warehouse.
Our standard delivery fee is $119. When you speak with our Shipping & Receiving Department and advise that you would like our standard delivery, they will work with you to find a day and time that is convenient for you within our available delivery zones, based on zip codes in the state of Tennessee. We deliver Your delivery fee will be charged separately.
If you are not located in the state of Tennessee, your purchase will be shipped to you via FedEx, UPS or common freight carrier. Once your order has been processed, you will receive an email from us with a tracking number for your order and an estimated date of delivery for your purchase.